Axel Hotel Barcelona - Adults Only, Barcelona ➤ Reviews, Rooms & Prices 2025

Arthur

United States, April 2024

7.8/10

Despite the occasional noise, the rooms at the hotel are pleasantly unconventional compared to other places I've stayed. The staff could use some improvement in customer service but are overall friendly and accommodating, providing services such as luggage storage outside check-in and check-out hours. The location offers easy access to sightseeing spots and a nice local atmosphere, though some parts appear tired. The dining options have shown improvement with freshly cooked eggs, but could use more variety. Overall, a pleasant stay with a few minor drawbacks.

Rooms

8.0

The rooms may get noisy but have a unique charm different from typical hotels. Despite being out most of the day, the room was comfortable.

Service

7.0

The staff, though fun, could benefit from a refresher in customer service. They are friendly and accommodating, offering useful services like luggage storage outside regular hours.

Location

9.0

The hotel's location makes it easy to explore various tour sights either on foot or via the subway. It's close to major areas yet located in a quieter residential part, providing a nice local atmosphere.

Dining

7.0

The dining experience has improved with the option of ordering freshly cooked eggs, but more variety would be appreciated. After a day of exploring, it's nice to have Spanish delicacies available.

Facilities

8.0

The hotel's facilities are good, providing necessary services like room service, laundry, and tours/ticket assistance.

Friendly staff

In need of service improvement

Edward

United States, March 2024

7.0/10

My stay at the hotel had its ups and downs. The rooms were clean and cozy, but the practicality could be improved. The service was top-notch with extremely friendly staff, although some issues with the door were a hassle. The location was superb, close to bars and restaurants, yet a bit pricey. The dining experience was average, falling short of expectations. The facilities were adequate, but some improvements needed.

Rooms

7.0

The rooms were really clean and cozy.

Service

9.0

The staff were super friendly and customer-focused.

Location

8.0

The location was excellent, with easy access to bars and restaurants.

Dining

5.0

The dining experience was pretty average and did not meet expectations.

Facilities

6.0

The facilities were sufficient but could use some improvements.

Cleanliness

Practicality

Billy

United Kingdom, March 2024

8.0/10

The hotel is conveniently located with easy access to major points of interest and Barcelona's attractions. The rooms are clean and updated, albeit a bit basic. The service is top-notch, with a dedicated and hardworking staff. Dining options are ample in the vicinity, but could offer more variety. Overall, the hotel provides good value for money.

Rooms

7.0

The rooms are clean and updated, although a bit basic in terms of decor with fake leather and worn appliances.

Service

9.0

The service here is pre-eminent, and the staff deserves every star for their hard work and dedication.

Location

9.0

The location is dynamite, close to all action and major points of interest, making it easy to explore the city.

Dining

7.0

There are plenty of dining options in the bustling surroundings, but more variety in the menu could enhance the experience.

Facilities

8.0

The facilities are good, including a nice pool and bar for relaxation.

David

United States, February 2024

8.8/10

I was impressed with the overall experience at this hotel. The rooms were comfortable and well-insulated, the SPA was very good, and the terrace with the pool and bar was a nice touch. However, the lack of tea/coffee making facilities was a downside for me.

Rooms

9.0

The room was comfortable and the staff was perfect all the time. The SPA available for guests was a great addition. The nice terrace with the pool and bar appeared to be nice at first glance. The see-through shower along with free toiletries added a touch of luxury.

Service

9.0

The staff was so helpful and accommodating. They are great, accommodating, and multi-lingual, making communication easy. The room service, laundry, shoe shine service, tours/ticket assistance, and happy hour made my stay even more convenient.

Location

9.0

The hotel is centrally located and very close to the airport bus drop-off point, making it very convenient for travelers. It is close to the center but quiet enough to be in a residential area, offering the best of both worlds.

Dining

8.0

The dining options were diverse, although it could have been more seasonal. The cold dishes were satisfying, but I wished for more offerings. However, the full English type breakfast was a nice touch for British guests.

Facilities

9.0

The hotel facilities were top-notch, with a nice SPA available for guests and a charming terrace with a pool and bar. The only downside was the absence of tea/coffee making facilities in the rooms.

SPA Available

No Tea/Coffee Facilities

Emma

United Kingdom, February 2024

8.0/10

The hotel was a bit expensive for my taste and very old style, lacking natural light which can be depressing, but the service was awesome, super friendly, great value for money, extremely clean, modern, and the staff were helpful and professional. The location was superb, with a great choice of restaurants and bars nearby, walking distance to most venues in the Eixample, and easy access to transportation options. The facilities were satisfactory.

Rooms

7.0

The rooms were a bit old style and lacked natural light, but they were clean and comfortable for the most part.

Service

9.0

The service was awesome, with friendly and professional staff who provided great value for money.

Location

9.0

The location was superb, close to various venues, restaurants, bars, and transportation options in the Eixample area.

Dining

8.0

The dining experience was above average, tasty, and rich, meeting expectations considering the circumstances.

Facilities

7.0

The facilities were adequate for my needs during the stay.

William

United Kingdom, January 2024

8.4/10

The hotel had a fully equipped room with everything you could need, but it felt a bit crowded. The service was focused on details and atmosphere, but check-in took longer than expected. The location was very convenient for exploring the city, but could use better isolation. The dining options were good, with the possibility of ordering freshly cooked eggs. The hotel facilities were top-notch.

Rooms

7.0

The room was fully equipped with everything you could possibly need from bathrobes to razors, but it only had one light working. It could have been more spacious with a small sofa and an iron.

Service

8.0

The service was focused on details and atmosphere, but at times, the staff seemed overwhelmed, especially during check-in. They were available for luggage storage outside check-in and check-out hours.

Location

9.0

The location was very convenient for exploring the city, close to everything worth seeing and with excellent metro/airport connections. However, it could use better isolation.

Dining

8.0

The dining had improved since my previous visit with the possibility of ordering freshly cooked eggs, but it remained the same for years. The food quality was quite good.

Facilities

10.0

The hotel facilities were top-notch, offering services like room service, laundry, shoe shine service, tours/ticket assistance, and a happy hour.

Paul

United Kingdom, January 2024

8.4/10

I had a mixed experience at this hotel. The rooms were very comfortable and clean, including the dining and bar area, but my room was not as expected or depicted. The amazing balcony in the center of Barcelona was a definite highlight, but I wouldn't opt for the basic room.

Rooms

8.0

The rooms are very comfortable and clean. I particularly enjoyed the amazing balcony in the center of Barcelona.

Service

9.0

The staff catered to my proposal very well, especially in the rooftop area. They are all friendly and always ready to assist with a smile.

Location

9.0

The hotel's location is great, within walking distance to Plaza Catalunya, Las Ramblas, the beach, and Plaza Espanya. It's also close to a major Metro stop.

Dining

9.0

The dining experience exceeded my expectations with an ample selection of fresh and delicious items. The buffet, which included a wide variety of breakfast items, was a highlight.

Facilities

7.0

The facilities were top-notch, especially the rooftop area and the dining options. However, the basic room was a letdown compared to what was expected.

Great location

Misleading room description

Julie

United Kingdom, November 2023

6.4/10

I was a bit let down by the room experience due to the barbecue smell from the nearby restaurant and cigarette smoke. However, the service was friendly and attentive, though there were some issues with facilities like the unsafe safe door. The location was convenient for sightseeing but had its drawbacks, such as noise and bathroom privacy concerns. The dining options were varied in quality, ranging from basic to incredible.

Rooms

5.0

The room smelled like barbecue from the nearby restaurant and cigarette smoke. It lacked maintenance and comfort.

Service

7.0

The service was friendly and attentive, but facilities like the safe door needed improvement.

Location

6.0

The location was convenient for exploring but had noise issues and privacy concerns.

Dining

8.0

Dining options ranged from basic to incredible in quality.

Facilities

6.0

Some facilities, like the door to the safe, showed signs of wear and tear.

Fred

United Kingdom, October 2023

8.8/10

I had a fantastic stay at this hotel! The staff was warm and incredibly helpful, providing amazing recommendations for local food and drinks. The dining experience was superb and great value, and the facilities were top-notch. However, being next to the elevator was a bit of a downside for me, and an upgrade to spa access would have been the cherry on top.

Rooms

8.0

The room I stayed in next to the elevator was clean and comfortable, but I would have preferred an upgrade to spa access.

Service

9.0

The service was warm and the staff went out of their way to help, especially with directions. They truly focused on details and created a great atmosphere in the hotel.

Location

9.0

The location of the hotel was fantastic, making it easy to explore the city and visit Casa Mila and other nice places.

Dining

9.0

The dining experience was superb, with great value for money. I enjoyed the marinated fish and found it to be one of the best meals I've had at a hotel in a long time.

Facilities

9.0

The hotel had excellent facilities, including room service, laundry, shoe shine service, tours/ticket assistance, and a lovely happy hour.

John

United Kingdom, September 2023

8.8/10

The hotel offers big, clean rooms with comfy beds and free toiletries, but the lift access can be slow at times. The service is superb, with friendly staff offering various amenities like room service, laundry, and tours. The location is dynamite, close to all major points of interest, and the skybar atmosphere is stunning. Overall, a great option to stay in Barcelona.

Rooms

9.0

The rooms were spotless clean with two balconies, a nice bathroom, and a strong shower.

Service

8.0

The staff were lovely and the location was great, but sometimes left garbage and utensils around all day.

Location

10.0

The location is perfect, within walking distance to the main center and the Gothic area with many bars and restaurants.

Dining

8.0

The dining experience was plentiful with enough alternatives in the busy surroundings, offering traditional food.

Facilities

9.0

The facilities are well-equipped and offer a comfortable stay, with easy access to the metro.

comfortable pillows

slow lift access

Harry

United Kingdom, July 2023

8.2/10

The hotel has clean and well-maintained rooms with a modern look and feel, although a bit cramped with inconvenient power socket placement. The service was excellent and very friendly, with some occasional judgment when returning late at night. The location is great for exploring the city, within walking distance to most sights, but with slightly pricey drinks. The dining offered a nice buffet spread, though not worth the value. The facilities are well-kept and offer various services like room service and laundry.

Rooms

8.0

The rooms are very clean and well maintained with a modern look and feel, but a bit cramped with no power sockets near the mirror.

Service

9.0

The service was excellent and very friendly, despite occasional judgment when returning late at night. The staff will always be happy to welcome you back.

Location

9.0

The hotel's location is great for exploring the city, within walking distance to most sights, with very friendly staff like Eric and Pablo.

Dining

7.0

The dining offered a very nice buffet spread of selections, with a huge choice that suits every appetite, although not worth the value.

Facilities

8.0

The facilities are well-kept and offer services like room service, laundry, and others.